1. Introduction
Spartans Health LLC (“Spartans Health,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the highest standards of confidentiality in handling personal information. This Privacy and Data Handling Policy explains how we collect, use, store, and protect personal data — including when communicating through SMS, voice, or electronic messages via authorized platforms such as RingCentral.
2. Information We Collect
We may collect and process the following types of information:
– Name, email address, phone number, and mailing address.
– Communication preferences and contact history.
– Information provided voluntarily through our website forms, applications, or text messaging interactions.
3. How We Use Your Information
Your information is used solely for legitimate business purposes, including:
– Responding to inquiries and providing insurance services.
– Sending appointment confirmations, policy updates, and service notifications.
– Managing communication via SMS, phone calls, or email to ensure efficient customer service.
– Complying with applicable legal and regulatory obligations.
4. Consent for Communication
By providing your phone number or submitting a contact form on our website, you consent to receive text messages and calls from Spartans Health LLC regarding your inquiries, policies, or related services. You may opt out of text communications at any time by replying STOP, or by contacting us directly via the information listed below.
5. Data Security and Storage
We apply industry-standard technical and administrative safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure. All data is securely stored and managed in accordance with applicable state, federal, and HIPAA compliance standards, as well as RingCentral’s data protection framework.
6. Data Sharing
We do not sell, rent, or trade your personal information.
Data may be shared only with:
– Authorized partners or service providers (such as RingCentral, FMOs, and licensed carriers) for communication and administrative purposes.
– Regulatory authorities or agencies, if required by law.
All third-party vendors must maintain data protection practices consistent with this policy.
7. Data Retention
Personal information is retained only as long as necessary to fulfill the purposes described above, or as required by law and contractual obligations. After that period, data is securely deleted or anonymized.
8. Your Rights
You may request to:
– Access or review your personal information.
– Correct or update inaccurate data.
– Withdraw consent or request deletion of your personal information (as permitted by law).
Requests can be made by contacting us using the details below.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy and Data Handling Policy, please contact us at:
Spartans Health LLC
Website: https://spartanshealthgroup.com/
Email: spartanshealthllc@gmail.com
Phone: +1 (305) 6902789